Service
The management team at M & M have an old fashioned idea. They think that the customer has a right to get what they ask and pay for. They believe that the customer is right and they go to great lengths to assure that each customer is satisfied, with each contract. When you buy from M & M you are not just buying carpet. You are buying the company. It’s reliability and reputation. It’s concern for your needs. Whether it is paying attention to the floor surface, to be certain it is ready to receive the new carpet or disposing of the old carpet you can rely on M & M.
Furniture
M & M have broad experience in commercial and institutional projects, particularly those with large amounts of furniture. They have developed a simple and efficient system to keep track of every item. One such job required the removal and replacement of 37,000 pieces of furniture, including a large quantity of computer and telecommunication hardware. Even with such a large number of items, M & M had every piece back in place, except for one desk that had to be moved a few inches. And of course the workplace was clean and ready for the staff to return.
Scheduling
M & M is sensitive to the customers needs. They bend their working hours to do their work when your employees are not working. There is no interruption of your normal work pattern. Tight time schedules and working on evenings, weekends and holidays are the normal routine for their crews. They will coordinate their schedule, with painters and other sub-trades to accommodate your decorating or construction schedule.
Carpets
Due to their high volume purchases, M & M Carpets offer competitive prices, even though they provide the highest level of service in the industry. They are especially interested in projects from 50 to 10,000 sq. yrds. And you can choose from the wide variety of fine products, offered by the major manufacturers of wall to wall carpet.
Installers
The installers, used by M & M , have many years of experience and they are specially trained for the unique requirements of the replacement carpet business. They are able to take away the old carpet and under padding; remove any old glue; make repairs to the floor and then professionally install the new carpet of your choice.